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Refund Check

Dear valued KFG Vendor, We would appreciate your assistance as it relates to processing your Kraft Foods Group – Accounts Payable refund checks in a timely manner. Can you please provide the following...

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Kraft Updated Billing Address

Effective January 21, 2013, please mail your invoices to: For goods and services rendered in the US:Kraft Foods Group, Inc.PO Box 982140El Paso, TX. 79998-2140 For goods and services rendered in...

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JP Morgan Letter validation

If you have received the letter from JP Morgan regarding the Order to Pay Portal, please be advised that this is a valid request on behalf of Kraft Foods Global.  Please direct your questions...

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Electronic Invoicing (OB10) Communication

Thank you for contacting the SABSC Contact Center regarding Electronic Invoicing.  Kraft has partnered with OB10 to provide electronic invoicing.  If you have questions regarding the communication you...

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2013_Year End Update

Hi All,   Kraft Pay Help Desk - Communication   Invoices and check requests must be received or entered into Ipaysmart by December 20 to be processed by accounts payable for the December 2013...

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Response time to your tickets

Dear Kayako user, Per our revised policy, it is mandatory to create a ticket for any query. Please feel free to call us at 210-530-7200, if you DO NOT receive a response to your ticket in 3 business...

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Kraft Contact Center Separation

As Kraft Foods launches two new companies, you will need to have access to the Accounts Payable Contact Centers.  Attached is the Contact Center information for both companies.  Please note the contact...

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JP MORGAN TECHNICAL ISSUE-JPM Payments failed

"  JP Morgan Site not working will impact Payments Our JP Morgan system is not working due to Technical reason. The team is currently fixing it.  Please expect a delay in payments."

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